Terms And Conditions of Use & Sale

Your use of this website is conditional upon your agreement to the terms below. By using this website you are agreeing to these terms. If you disagree with any of the terms stated below, please do not use this website.

Reference to “We” or “we” in these terms is a reference to Amba Enterprise, a partnership.

These terms govern your use of the website, including all contents (such as text, data, information, software, graphics, photographs, video, audio etc.) that we may make available through the website (collectively referred as "materials") and the products and services that we provide and sell through the website.

We reserve the right to change these terms at any time, so please check for changes when you use this website. Your continued use of the website following the posting of changes to these terms means that you accept those changes.

The materials contained in this website are protected by applicable copyrights and trade mark laws.

Your attention is drawn to our Privacy Notice and Cookies Policy on this website.

License and Website Access

We grant you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent.

This license does not include any resale or commercial use of this website or its content, or any collection and use of any product listing, description or pricing, or copying of account information for the benefit of any other person, or any use of data mining or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose.

You may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of or on this website without our express written consent.

Protection of Your Account 

By using this website, you agree that you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile or other device, and agree to accept responsibility for all activities that occur under your account or password.

Use by Children

Only those persons who are entitled to enter into legal contracts under the Indian Contract Act, 1872 may transact on this website. By using, visiting and placing orders on this website, you warrant that you are at least eighteen years of age. We reserve the right to refuse or cancel any order placed by anyone we suspect to be under the legal age to enter into a contract.

Communications and other content

You may not use false email addresses, impersonate any person or entity or otherwise mislead as to the origin of a card or other content. We reserve the right (but have no obligation) to remove or edit such content but do not regularly review posted contents.

Orders

All orders made on this website are deemed offers for you to purchase our products or services. We may accept your offer by issuing a confirmatory e-mail and/or mobile confirmation of the products or services specified in your order. Our acceptance of each such offer is expressly subject to and conditional upon your having agreed to these terms & conditions. No other terms & conditions shall apply.

We reserve the right to limit the amount or quantity ordered to a maximum per order or customer. Should you wish to purchase in bulk, then please contact us separately with your requirements.

Prices

All prices posted on this website are subject to change without notice. Prices prevailing at commencement of placing the order will apply. Posted prices include all taxes and charges at the rate applicable as at the date these terms were last reviewed. If taxes change, then the pricing may be adjusted at the time of check out without notice to you.

Payment

All payments must be received by us prior to shipping.

We accept payment by net-banking, credit card & debit card. Our trusted payment gateway partner to process payments is ICICI Bank. When making payments you will be redirected to their servers through encryption technology. It uses encryption technology to keep payment information confidential at all times.

Shipping and Handling

We ship our products only to locations within India. We may not be able to ship to some locations. You will be able to verify whether we can ship to your delivery address at checkout stage.We will arrange for shipment of products to you.

Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any unavoidable delays in the shipments.

Food items may settle or break into smaller sections during shipment. We will endeavor to ensure that all products reach you in the same condition as at the time of dispatch, but we cannot guarantee against some “crumbling”. Should you be dissatisfied in this respect, please let us know.

We may, depending on the nature or availability of the products, split your order and deliver it at different times or using different logistics partners.

Shipping costs will be displayed before you finalize your order and will be shown in your order summary.

You can track the status of your order online.

Exchanges

Food products, once dispatched, may not be returned for exchange or refund unless there is a defect in the product as set out below.

Return of Products by you

Please check that you have received all items that you ordered at the time of delivery. Except as set out further below, we will accept the return of any products that are damaged during transit, defective, incorrectly delivered, incomplete in packaging or content, leaking, puffed or otherwise at our discretion. This is subject to the conditions that within 5 working days from the date of receipt of the products by you (a) we are informed about any discrepancies and (b) the products are returned unused, in their original condition and in their original or equivalent packaging. Where the product is part of a “freebie” offer or “combo” or “bundle” with other products, you must return all products supplied as part of the freebie offer, combo or bundle.

We reserve the right to replace the defective product with a brand new product at no extra cost to you or to offer you an alternate product. If we are not able to replace the defective product, we will refund you the entire amount including the shipping chargers within 10 working days after we receive back the product, provided the product is in unused condition.

We may require that you send us photographs of the defective or damaged products before you return them to us.

We will normally arrange collection of the goods from you for reverse shipment. If reverse shipment of product returns cannot be arranged by us due to unavailability of our logistics partners, then you may be requested to return the products through other available courier services.

Changes and Cancellation

Any item additions, quantity changes or specification changes made to accepted orders will be modified in the order details. We will not be able to accept any changes or cancellations after the order has been sent for dispatch to our warehouse. Cancellations can be made online or by calling customer service on the phone number on our website. Once dispatched, all sales are final.

We may, without liability, cancel any accepted order before shipment if there are any problems with the payment mode selected by you.

Refunds

We will normally replace and redeliver replacement products or refund the cost of such products to you as well as the shipping charges, within 10 working days of receipt of the products back from you, (where required by us), and otherwise within 10 working days of cancellation.

Risk of Loss

Risk of loss and title for ordered items passes on to you upon delivery of the product to the address you have given us.

Product Description

We attempt to be as accurate as possible, including in the display of colors of products on our website. However, we give no warranty that the product description or color and any other content of this website is accurate, complete, reliable, current or error free. If the product offered itself is not as described your sole remedy is to return the product in its unused condition in exchange for a refund of the price paid by you.

Disclaimers

The materials on this website and any linked website are provided "as is" and without warranties of any kind, either express or implied.

We disclaim all warranties, express or implied, including, but not limited to, warranties of title and implied warranties of merchantability and fitness for a particular purpose.

We do not warrant that the functions contained in this website will be uninterrupted or error free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or other harmful components.

We do not warrant or make any representation regarding the use or the result of the use of the materials in this website or in third-party websites in terms of their correctness, accuracy, timeliness, reliability or otherwise. You (and not We) assume the entire cost of all necessary maintenance, repair or correction.

Grievances

Should you have any complaint or grievance, you can contact our grievance officer in any of the ways below:

Post:

Grievance Officer

Amba Enterprise,

Simandhar City,
Ahmedabad-Kalol Highway,
Adalaj,
Gujarat 382421,
India

Phone: +91-79 35002158 or +91-9924343237

Email: care@ambafoods.co.in

Severability

If any provision of these terms is unlawful, void, or unenforceable in whole or in part, the remaining provisions shall not be affected, unless we determine that the invalid or unenforceable provision is an essential term of the agreement between us, in which case we may, at our sole discretion, amend the agreement.

Limitations of Liability

In no event shall we will be liable for (a) any indirect, special, consequential, punitive, or exemplary damages or (b) any damages whatsoever in excess of the total invoiced amount (including, without limitation, those resulting from loss of revenues, lost profits, loss of goodwill, loss of use, business interruption, or other intangible losses), arising out of or in connection with your order through this website, the use of this website or any linked website, whether such damages are based on warranty, contract, tort, statute, or any other legal theory and even if we have been advised (or should have known) of the possibility of such damages.

If you are dissatisfied with any material, or with any of our terms and conditions, your sole and exclusive remedy is to discontinue using this website.

Revisions and Errata

The materials appearing on this website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on this website are accurate, complete, or current. We may make changes to the materials contained on our websites at any time without notice. We do not, however, make any commitment to update the materials.

Links

We have not reviewed any third party sites linked to this website and are not responsible for the contents of any such linked website. The inclusion of any link does not imply endorsement by us of that website. Use of any such linked website is at the user's own risk. Users may visit those websites' Terms of Use and Privacy Policies for further details.

Use of Email Addresses or any other contact details

Individual email addresses or any other contact details listed on this website are for the personal use of individuals seeking to contact the listed person concerning the relevant transaction. These details may not be used for any other commercial or non-commercial purpose.

Copyright

All content included on this website, such as text, graphics, logos, button icons, audio clips, digital downloads, data compilations and software, is the property of Amba Enterprise or their associated entities and related websites and is protected by Indian and international copyright law.

Trademarks

Ownership of all trademarks and the goodwill associated therewith remains with us or the applicable trademark holder.

Our failure to list a current trademark is not a waiver of our intellectual property rights to that name or logo. All other products and company names mentioned on our websites may be trademarks of their respective owners.

You may not use any metatags or any other hidden text utilizing any name, trademark, product, service or our name without our prior written permission. Any unauthorized use terminates the permission or license granted by these terms.

In addition, the look and feel of the website (including all page headers, custom graphics, button icons, and scripts), our trademarks, and/or our trade dress may not be copied, imitated, or used (in whole or in part) without our prior written permission. Reference to any products, services, processes, or other information, by trade name, trademark, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation thereof by us.

Jurisdiction and Applicable Law

This website has been designed and these terms of use shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of the accessing or use of this website shall be subject to the jurisdiction of the courts of law situated at Ahmedabad, Gujarat.

These terms were last updated on 08 August 2024.